1. What Information We Collect

We may collect:

  • Parent name and contact details

  • Child’s first name and age

  • Information shared during consultation

  • School details (if applicable)

  • Payment information

  • Website usage data

We only collect information necessary to provide coaching services.

2. How We Use Your Information

Your information may be used to:

  • Provide child confidence coaching Australia

  • Deliver teen coaching Australia services

  • Offer parent support coaching

  • Communicate about appointments

  • Improve our services

  • Send relevant updates (if subscribed)

We do not sell or rent your information to third parties.

3. Storage & Security

We take reasonable steps to protect personal information from:

  • Misuse

  • Interference

  • Loss

  • Unauthorised access

Information is stored securely using password-protected systems and trusted service providers.

4. Sharing Information

We may share information only when:

  • Required by Australian law

  • There is serious risk of harm

  • You provide consent

We do not share information for marketing purposes without permission.

    5. Cookies & Website Analytics

    Our website may use cookies to:

    • Improve user experience

    • Track website performance

    • Understand visitor behaviour

    You may disable cookies in your browser settings.

    6. Access & Correction

    You may request access to personal information we hold about you and request corrections if necessary.

    To do so, contact us using the details below.

    7. External Links

    Our website may contain links to external sites. We are not responsible for their privacy practices.

    8. Updates to This Policy

    We may update this Privacy Policy periodically. The latest version will always be available on our website.

    9. Contact Us

    If you have questions about this Privacy Policy or how your information is handled, please contact: